Accountability to Affected Populations in the Moldova Refugee Response, May 2026 | Republic of Moldova

Countries: Moldova, Ukraine Source: REACH Initiative Please refer to the attached file. What is this document about? This document presents the key findings from an assessment on accountability and humanitarian assistance for refugees from Ukraine living in Moldova. As the refugee response has continued to evolve since the start of the crisis in February 2022, understanding the experiences and needs of refugees remained important. In this context, IMPACT Initiatives, through its REACH Initiative, conducted this assessment to support organisations in Moldova in providing aid that reflects the preferences and needs of refugees. The assessment looked at how refugees experienced humanitarian support, including whether assistance was seen as fair and relevant, how they were included in decisions that affect them, and how feedback was used in practice. It also explored how humanitarian organisations interacted with refugee communities and what lessons can inform future aid, as well as refugees’ needs related to integration in Moldova. This assessment brought together survey answers and interviews with refugees from Ukraine living in Moldova and humanitarian aid workers. Data was collected between 25 August and 3 October 2025. A total of 321 adult refugees living in Moldova took part in phone or face-to-face surveys in the municipality of Chișinău and other parts of Moldova, excluding the Transnistrian region. Respondents included those who had received humanitarian aid in the three months before the survey, referred to as beneficiaries, and refugees who had not received humanitarian aid in that period, referred to as non beneficiaries. On average, beneficiary respondents were 50 years old, while nonbeneficiary respondents were 38 years old. In addition, more in-depth interviews were conducted with 14 refugees, alongside interviews with 9 humanitarian workers, to capture both perspectives.

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